© 2019 by Kristen Horton Art. Proudly created with Wix.com

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FAQ

​How Do I Place An Order?

 

If you have an idea of something you would like but do not see it on my site please email me and we can collaborate to come up with a unique one of a kind piece that is perfect for you. 

 

Payment and Shipping

 

If the item you require is currently out of stock, please contact me and I can do a similar custom piece and will advise you of an expected time of arrival. 

You can purchase a custom order/made to order painting for a very similar piece. Your painting will be created very similar in the same style, color and size. After you order, I will order your supplies and get started once I receive them. This can take up to 30 days but usually is quicker than that. Please message me if you are needing something rushed and we can see what we can work out. Thanks!!


Each painting is original and unique.

All artwork is handmade and may have minor inclusions, texture, etc. that add to its individuality. There may be color variation due to individual monitors. 
 I reserve the right to cancel orders at any time.

​Secure Ordering & Payment Options

 

We use Square to collect payments. In order to protect your security, we do not retain customers credit and debit card details.

Returns & Refunds

 

With my art you can be sure that you are purchasing an authentic, one of kind piece that is not possible to replicate. Due to the fact that it is a custom piece I cannot do returns or refunds but if you are not pleased or something is damaged please let me know. I will see what I can do to make your order right.

 

Privacy Policy

We are protective of our customers’ privacy and will not disclose information about our customers to third parties except to the extent necessary to provide the goods to you, or where required to do so by law.

We collect your personal information, including name, address and email address for the sole purpose of allowing us to better serve you. From time to time, we may send you new product information.